Returns/Refunds
Bootheel Tractor Parts wants you to be happy with your purchase. If you purchased the wrong item or are unhappy with the item you received you can return it within a 1 year period from Invoice Date for full refund (minus your original shipping & handling charges) or ask for a replacement. Prior approval is required for all returns and replacements. For approval or questions regarding returns, please contact us at 800-688-0405. For full credit the part must be returned to Bootheel Tractor Parts, Inc in the same condition it was received. If there is a core charge assessed on the original purchase a credit will be issued for the core when the unit is returned within 90 days.
- Customer Ordered Wrong/Customer Didn’t Need
- 0-90 days: No refund of S&H
- Over 90 days: 10% restocking fee & no refund of S&H
- Code restocking fee to RSTK as a positive number
- Credit part for full amount of original invoice
- Bad/Wrong
- Over 120 Days: 10% Restocking fee, no refund of S&H
Send all returns and cores to:
Bootheel Tractor Parts, Inc.
725 E Washington
East Prairie, MO 63845